We get it. Life happens and sometimes, payments get forgotten or cards get compromised. That’s why we give you 48 hours from the moment a payment fails to resolve the payment, free of charge. If the failed payment is not resolved within 48 hours from the moment it fails, you will incur a fee based on the merchant and type of product purchased. To resolve a failed payment, log into your PayFlexi dashboard, select the order with a failed payment, and click Pay Now.